Steps how to be a good hotelier

Willingness to serve
One can become a good hotelier only when one knows what their guests want and are willing to go that extra mile to put them at ease. 
Hard work
Willingness to work hard is always a plus point in someone who wants to succeed in the hotel management line.
Clarity of goal
You must be clear about what you want from the industry you choose and whether this industry is right for you. Hotel management is not just about serving with a smile, but being committed to doing so with the same amount of enthusiasm year after year.
Ambition
Ambition is the driving force behind being successful in any industry and hospitality is no different. Once you know that this is what you want to do for the rest of your life, just go for it and the sky is the limit for someone who is talented.
Strong communication skills.
Hotel management, at one level, is all about communicating with your guests to make them feel at ease. Strong communication skills are therefore an ally to a person working in this industry.